case study

Connecting 1200+ educators and digitising resources for Azim Premji Foundation

:: PROJECT FOCUS ::

INTRANET STRATEGY
DESIGN THINKING

DRUPAL 8 DEVELOPMENT

Image
Azim Premji Foundation - Case Study Cover
0
+
Image
No. of Educators

EDUCATORS ACROSS THE COUNTRY, CONNECTED VIA THE PLATFORM

0
%
Image
Effort Visibility

EFFORT VISIBILITY

0
Image
Districts covered in India

DISTRICTS COVERED IN INDIA

Enabling Educators at Azim Premji Foundation
Enabling Educators at Azim Premji Foundation

Project Goals

  • Digitisation of fieldwork data such as reports, resources, publications.

  • Planning and follow up on engagements like workshops, school visits, etc.

  • Single dashboard to filter and retrieve all fieldwork data.

  • Granular access for data upload as per existing organizational structure, location, and role-based.

Enabling Educators at Azim Premji Foundation

Design Thinking

  • Portal’s primary users are field executives, who typically are not used to the digital way of doing things.

  • As field executives are often overloaded with fieldwork, we were cautious to make sure that portal didn’t feel like another task to complete or a daily hassle.

  • It was important that the portal gets their buy-in and they understand its utility; we employed a design thinking process to understand user personas to come up with constraints and success criteria for the project.

  • The process helped us to fine-tune the backlog and visualise how features should work.

Image
Enabling Educators at Azim Premji Foundation
Image
Enabling Educators at Azim Premji Foundation
Image
Enabling Educators at Azim Premji Foundation

Dashboard Experience

To tackle information overload, a location-sensitive dashboard acts as a user’s home screen showing content only relevant to a user’s location.

Upload Experience

To maintain a balance between adequate data captured and usability of forms, we conducted content structuring exercise vetted by field stakeholders.

Mobile-First Approach

As most user’s primary device was a smartphone, we adopted a mobile-first approach to design and development to improve usability. 

Dashboard Experience

To tackle information overload, a location-sensitive dashboard acts as a user’s home screen showing content only relevant to a user’s location.

Upload Experience

To maintain a balance between adequate data captured and usability of forms, we conducted content structuring exercise vetted by field stakeholders.

Mobile-First Approach

As most user’s primary device was a smartphone, we adopted a mobile-first approach to design and development to improve usability. 

Image
Enabling Educators at Azim Premji Foundation

Dashboard Experience

To tackle information overload, a location-sensitive dashboard acts as a user’s home screen showing content only relevant to a user’s location.

Upload Experience

To maintain a balance between adequate data captured and usability of forms, we conducted content structuring exercise vetted by field stakeholders.

Mobile-First Approach

As most user’s primary device was a smartphone, we adopted a mobile-first approach to design and development to improve usability. 

Image
Enabling Educators at Azim Premji Foundation

Dashboard Experience

To tackle information overload, a location-sensitive dashboard acts as a user’s home screen showing content only relevant to a user’s location.

Upload Experience

To maintain a balance between adequate data captured and usability of forms, we conducted content structuring exercise vetted by field stakeholders.

Mobile-First Approach

As most user’s primary device was a smartphone, we adopted a mobile-first approach to design and development to improve usability. 

Image
Enabling Educators at Azim Premji Foundation
Performance as the key UX Metric

100% of traffic on the site is authenticated traffic and performance is critical for the success of a portal like this, we achieved performance goals with the following steps:

  1. Optimizing the content structure and the associated views

  2. Frontend Performance: Optimising Images, CSS Rendering, and JS optimizations

  3. Memcache for views/session and data caching

Enabling Educators at Azim Premji Foundation
Building on top of Drupal 8 was already proving to be a great decision; fetching great feedback from field stakeholders on CMS capabilities and we designed a quick roadmap to bring the next set of features on the portal.

Opensource Contributions:

Views_conditional : (Drupal 8 port)

Views_Extras

 

Patch submitted to following modules:

Better_exposed_filters : (Drupal 8 port)

Client-side hierarchical select

Connected 1200+ educators spread across India together in the context of knowledge sharing 

Enabled visibility of efforts for leadership per location, per initiative, e.g. Reporting, Engagements and Co-dev. (100% effort visibility)

Managed Information overload through Design thinking, custom reports and insights around functions like engagement metrics.

Light and usable Digital experience that is easily used by educators in remote locations.