Case study

An intergovernmental economic organisation now runs one governed platform where educators across 40+ countries publish their own classroom practice

An intergovernmental economic organisation now runs one governed platform where educators across 40+ countries publish their own classroom practice

Industry

Education, Research & Public Policy

Location

Paris, France, serving a global membership

Focus

Crowd-curated collaboration platform on Drupal for an intergovernmental economic organisation, letting educators across 40+ countries submit their own initiatives

Services

UX & UI Design

Design System

Drupal Development

Content moderation workflow

Accessibility (WCAG 2.1 AA)

Quality Engineering

An intergovernmental economic organisation works with governments across its member countries to compare public policy and turn what works into shared practice. Education is one of its longest-running concerns, and teachers are one of its most distributed audiences.

A good classroom idea in one country rarely reached a classroom in another, because there was no shared place to put it. The organisation wanted that place: a platform where school representatives and education stakeholders could publish their own initiatives, learn from one another, and let the strongest ideas inform education policy across borders.

QED42 partnered with the organisation to design and build it on Drupal. The platform works as a professional network and a crowd-curated collaboration site at once, open enough for any educator to contribute, governed enough that the organisation can stand behind every page that carries its name.

Platform interface showing educator initiative submission form
	Dashboard view of published classroom practice initiatives by country
Mobile view of the educator collaboration platform
Initiative detail page showing evidence and resources content types
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Challenges

Anything an educator posts becomes something the organisation presents to the world. The platform had to let thousands of contributors add content freely while making sure nothing reached the public until the right people had reviewed it. Open contribution and editorial control usually pull against each other. Here they had to hold together in one system.

The audience was global and uneven in digital familiarity. A school representative comfortable with digital tools and one who was not both had to find the platform usable on the first visit, in a layout that behaved the same way every time.

Accessibility was a standard, not a preference. As an intergovernmental body, the organisation needed the platform to meet WCAG 2.1 AA, so an educator using a screen reader or navigating without colour cues could read status and meaning as clearly as anyone.

The platform had to keep growing. New content types, interaction features, and sections would follow after launch, so the architecture had to absorb change without a rebuild each time. This was a build from the ground up, with no existing platform to improve on, so the structure decided at the start would govern everything the organisation could do later.

Diagram of content moderation workflow balancing open contribution and editorial control

Approach

The team designed the contribution model before designing a single page. The relationship between an open submission and a governed publication is the architecture, not a feature added later. The team settled how content moves from a teacher's draft to a page the organisation stands behind, before designing any page. Page design followed from it.Page design followed from it.

Content model diagram showing draft-to-published states for educator submissions

Solution

Governed publishing

Approval lives in how the platform works, not in a review habit staff have to remember. Registered educators submit their own initiatives through a front-end form, and never touch the site's back office. Each submission becomes a draft page that stays private until an administrator approves it, and every step from draft to published is a defined state a moderator controls. Anyone can propose. Only the organisation publishes. It runs on Drupal, using the content moderation and access controls proven in Drupal core.

Drupal content moderation workflow interface showing draft, review, and published states

Built to grow

The content is modelled as reusable types (initiatives, evidence, resources) rather than one-off pages, so the same content can appear in more than one place without being copied, and the organisation's own editors compose and recompose pages themselves. As the network grows, the team adds new sections and content types on the structure already in place, rather than rebuilding it.

Community signal and leaderboard

Educators rate, like, and comment on initiatives and evidence, captured as structured data rather than loose feedback, using VotingAPI. A rating leaderboard surfaces what the community values most, which is the signal the organisation uses when deciding which good practice to elevate. Comments are moderated before they appear, held to the same editorial line as everything else.

Rating leaderboard interface showing top-rated classroom initiatives

Accessible by requirement

Accessibility went into the design system from the start, to WCAG 2.1 AA. Shape and label carry status and meaning, not colour alone, so an educator using a screen reader or navigating without colour cues reads the platform as clearly as anyone. Accessibility testing ran alongside development rather than as a final pass.

	Accessible interface design using shape and labels alongside colour for status indicators

Teaching material migrated

60 teaching videos moved from a separate legacy site into the new platform, embedded from YouTube, with a metadata structure that lets content authors make them searchable by title and description. The teaching material educators already relied on now sits alongside everything the community contributes.

Training and handover

The project opened with a grooming sprint where the team settled requirements, technical approach, and acceptance criteria before the build, and work-in-progress demos every two weeks let the organisation's team shape the platform as it took form. CMS training and a full handover left the organisation managing the platform on its own.

CMS training session interface used for platform handover

Outcome

The intergovernmental economic organisation is now a self-owned, governed platform where educators across 40+ member countries publish their own classroom practice, and the organisation now runs it independently, approving and releasing contributions without a developer in the loop.

Before this, a good classroom idea in one country had no way to reach a classroom in another. The organisation now owns that connection. Openness and editorial control hold together instead of trading off: thousands of educators can contribute, and nothing carries the organisation's name until the organisation stands behind it.

The platform also gives the organisation a live, structured read on what educators across its membership find most useful. The strongest practices surface through the community's own ratings, which is the signal the organisation uses to decide what to elevate into shared practice and, over time, into policy. A place to publish became the organisation's instrument for turning distributed classroom experience into cross-border education policy, its core mandate.

	Platform overview showing educator-published initiatives across 40+ member countries
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How do you moderate a site with a lot of user-generated content?
Can you let a whole community contribute without giving everyone access to the CMS backend?
How do you let our own team publish and update pages without a developer?
How do you know which contributions are actually worth surfacing?

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