Drive business growth with UX evaluation — experience change that translates into conversions

We offer UX audit services to identify issues that impact the user experience of your platform, helping you retain, engage, and convert users through targeted solutions

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Process Diagram

Understanding business objectives and client requirements

Gathering information about the company's goals, target audience, market position, and desired outcomes from the UX evaluation

Evaluations and discovery

Gathering information about the company's goals, target audience, market position, and desired outcomes from the UX evaluation

Heuristic — A systematic review of the user interface based on established usability principles
Content Analysis — Analyzing the content quality, quantity, relevance, and organization within the platform
Journey and Persona Evaluation — Assessing current personas and user journeys to understand user needs and behaviours
User Study — Conducting user research, such as surveys or interviews, to gather insights into user preferences and pain points
Market Study — Analyzing market trends, customer preferences, and industry dynamics to inform UX decisions and strategic direction
Industry Best Practices — Benchmarking your platform and insights against industry standards and best practice
Competitor Analysis — Evaluating your competitor’s strengths, weaknesses, opportunities, and threats

The next steps involve discussing the UX Audit report and redesign recommendations with stakeholders

Redesign roadmap

Gathering information about the company's goals, target audience, market position, and desired outcomes from the UX evaluation

User experience — Improving user interface elements, navigation, and interactive components to enhance usability and user satisfaction.
Content — Optimizing content structure, readability, and relevance to align with user needs and goals.
Accessibility  — Ensuring the product meets accessibility standards to accommodate diverse user needs and improve inclusivity.
Performance — Enhancing speed, responsiveness, and overall performance for a seamless user experience.

Iteration & continuous monitoring

The final stage includes making iterative improvements to the redesigned platform based on feedback, testing, and continuous monitoring to validate changes

Discovery-driven transformations

We've collaborated within healthcare, legal tech, Higher Ed, Non-profits, and E-commerce sectors, wearing multiple hats as designers, strategists, and storytellers

“One thing that I really appreciate about this company is the work culture. The management and my colleagues are very supportive and always willing to lend a helping hand. They encourage growth and development and provide various opportunities to learn and enhance our skills.”

JOlly singh Head of everything

Head of everything

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Does your website confuse users?

Fix what truly matters by finding the real problems with a UX audit

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