# Increase the impact of your business, and increase conversions with UX Audit

We offer UX audit services to identify and fix the user experience of your platform

 [Consult with Audit Experts](/#contact) 

 ![Conversion with UX audit](/sites/default/files/clone-images/6620acdb53aeaac410102bdc_Hero_7436996a.webp) 

 

 

 



## Studies show bad UX leads to lost conversions

 

 

88%

of internet users are less likely to return to a website after a poor user experience

 

94%

of consumers prioritize easy navigation as the most important feature of digital platforms

 

52%

of US consumers sometimes or always walk away from purchases due to a bad user experience

 

 

 

 



## We offer professional evaluations for your website, app, or web application, providing targeted, data-driven UX Audit report

Our UX Audit process is tailored according to your business goals, market segment, user base, and industry best practices

 [Consult with Audit Experts](/#contact) 

 

 

 

 



## Understanding business objectives and client requirements

Gathering information about the company's goals, target audience, market position, and desired outcomes from the UX evaluation

 ![Client requirements and business objectives](/sites/default/files/clone-images/6620c0cafac2ca08052b6e2a_RFP_9c4931ce.svg) 

 ![Client requirement information](/sites/default/files/clone-images/661fcdb3700b8728697af80b_Frame_34442_41012c97.webp) 

## Evaluate and discover

Gathering information about the company's goals, target audience, market position, and desired outcomes from the UX evaluation

Heuristic — Systematic evaluation based on usability principles

Content Analysis — Assessing quality, quantity, relevance, and organization of content

Journey and Persona Evaluation — Understanding user needs and interactions through persona and journey analysis

User Study — Gathering insights into user preferences and pain points through research

Market Study —Analyzing market trends and industry dynamics for informed UX decisions

Industry Best Practices — Benchmarking against industry standards

Competitor Analysis — Evaluating competitor strengths, weaknesses, opportunities, and threats

 

 ![Evaluation process notes](/sites/default/files/clone-images/6620c0cbc7caba37ea2b7844_Evaluation_7976c9c0.svg) 

 ![UX evaluation for desired outcomes](/sites/default/files/clone-images/661fce0bc71af3a05b3e3cbd_Frame_34442_1_39d86da6.webp) 

## UX Audit Report

The next steps include discussing the UX Audit report with stakeholders developing a redesign roadmap for targeted improvements, incorporating iterative processes, continuous monitoring, and testing.

 ![An audit report](/sites/default/files/clone-images/6620c0ca81d92a4c2901b0eb_Audit_e42f3a26.svg) 

 ![UX audit report](/sites/default/files/clone-images/661fd3d065b2e12b400b722e_Frame_34441_d2ad7071.webp) 

 

 

 



## UX Audit Process

 

 

 ![UX audit process](/sites/default/files/clone-images/661fc4f25ca76ece67952d67_IMG_2136-p-1600_e3cefce5.webp) 

 

 



 [](#)## Does your website confuse users?

Fix what truly matters by finding the real problems with a UX audit

 

 

 

 

 

 

 



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## Talk to our certified “Acquia Grand Masters” to create a tailored plan for your business needs

 [ Contact Us  ](/contact) 

 

 

 

 

 

 

## With user-friendly, secure, and accessible solutions achieve

 

4-5x

Accelerated content authoring

 

1.5-2x

Agile development

 

100%

End-to-end support

 

 

 [Contact an expert](/#contact)